Shipping policy
We want to be upfront about shipping so there are no surprises.
Processing Time
Orders are processed within 1-2 business days of purchase.
Shipping Times
Standard delivery typically takes 7-14 business days, depending on your location. Some delays can occur due to high demand, customs processing, or carrier issues — we appreciate your patience.
Shipping Costs
Shipping rates are calculated at checkout based on your order and location.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package's progress.
Lost or Missing Packages
If your tracking shows delivered but you haven't received your package, please contact us at elishill1973@gmail.com within 7 days so we can help investigate.
International Orders
Customers are responsible for any customs fees, import duties, or taxes that may apply, as these vary by country and are outside our control.
Questions
Reach out to elishill1973@gmail.com with any shipping questions.